Registration Question

• What kind of call quality does Rubicon Broadband Telephony offer?
• How do I pay Rubicon Broadband Telephony?
• How do I pre-pay for international calls?
• Can I receive calls on my Rubicon Broadband Telephony account?
• What happens when my calling account is empty?
• Does Rubicon Broadband Telephony offer competitive calling rates to International destinations?

General Questions

• What will it cost?
• Is there support?
• Do I have to buy a phone?
• What will my phone number be?
• Does it work with cell phones?
• Can I call a regular phone?
• How does it sound?
• How does someone without Rubicon Broadband Telephony call me?
• Can I surf the Internet while I'm talking?
• What is a SIP?
• What is NAT?
• Can I send faxes?
• What is an Phone Adapter (IAD)?
• What is Broadband or High-speed Internet access?
• What is MAC address?
• What is PSTN?
• Can I use a dial-up Internet connection for IPNet service?
• Does IPNet service work with wireless ISP networks?
• How to make three-way calling?

Requirements Question

• Do I need a computer?
• Does it work on Mac/Linux?
• Do I have to buy a phone?
• Can I use dial up?

Setup Help Question

• Where do I sign up?
• Where can I get an IP phone?
• I have a NAT - what do I do?
• How do I configure it?
• Do you provide quick start guides?

Using Rubicon Broadband Telephony

• How do I call someone?
• Who can I call?
• When can I call?

E-911 Question

• Is E-911 a required service?
• What are the differences between Enhanced 911 (E-911) and traditional 911 emergency service?
• Does Rubicon provide E-911 service?
• How does E-911 work?
• What happen with the E-911 Service if there are a service outages or interruptions?
• What information we should provide in order to get E-911 works properly?
• How do you get the information needed to support E-911 service?