Please, Simply fill the form below
If you are a current customer, please type your Account Number or IPNet phone number in the subject field.
Product Information: Sales@RubiconNetworks.com
Interested in Rubicon IPNet service? Please contact our sales department. We appreciate your interest in us and the opportunity to explain further.
Billing and payment: Billing@RubiconNetworks.com
Questions about your bill? Please provide us with the following information:
Invoice Number and Detailed description of the billing issue.
General Customer Service and Installation Issues: Support@RubiconNetworks.com
Questions about Rubicon IPNet? Please let us know of any service issues you may have and we will help you to resolve them. If you would like to change your rate plan, let us know here.
Please send the following information if applicable:
• Name of your Internet Service Provider
• Brand and model of router
• Brand and model of your telephone
• Brief description of your home network (computers, routers, hubs, switches, firewall software)
• Detailed description of the issue you are having and when the problem started.
Need technical assistance with a new installation? Our qualified Technical Support Representatives can guide you through the setup.
Please include the following information in your correspondence:
• Name of your Internet Service Provider
• Brand and model of your router
• Brand and model of your telephone
• Brief description of your home network (computers, routers, hubs, switches, firewall software)
• Detailed description of the issue you are having
• Call-back number and best time to call you
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